Privacy Policy

Information We Collect

We collect personal information when you visit our website, interact with our services, or engage with us in other ways. This may include:

• Personal Identification Information: Name, email address, phone number, job title, company name, and other contact details.
• Technical Information: IP address, browser type, operating system, device information, and other technical data collected via cookies.
• Transactional Information: Billing and payment details when engaging in business transactions with us.
• Other Information: Any other information you voluntarily provide when contacting us or using our services.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To deliver the professional services you have requested, such as IT consulting, HR services, legal support, etc.
• To Communicate: To respond to inquiries, provide customer support, and send important updates regarding our services, promotions, or account information.
• To Improve Our Services: To enhance our website, service offerings, and customer experience based on feedback and usage data.
• Marketing & Promotion: With your consent, we may send promotional emails or newsletters about new services, updates, or special offers.
• Legal Compliance: To comply with legal obligations, prevent fraud, and ensure the security of our platform and users.

How We Protect Your Information

We implement appropriate technical, organisational, and administrative measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These include encryption, secure servers, and regular security audits.

However, please note that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

• Service Providers: We may share your information with third-party vendors who assist us in delivering services (e.g., payment processors, marketing agencies, IT support). These vendors are contractually obligated to protect your data and use it only for the purposes for which it was provided.
• Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena or similar legal process.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new owner as part of the transaction.

Your Rights

As a user of our website, you have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal data.
• Deletion: You can request the deletion of your personal data, subject to legal requirements and business needs.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional communications by following the unsubscribe link in our emails or contacting us directly.
• Withdrawal of Consent: If we process your data based on consent, you can withdraw your consent at any time by contacting us.

To exercise any of these rights, please contact us using the information provided in the Contact Us section.

Cookies

Our website uses cookies to improve user experience. Cookies are small text files stored on your device that allow us to collect data such as usage statistics, preferences, and authentication details. You can choose to disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of the website.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by One Sphere Solutions. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data from our systems.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the "Effective Date" at the top of the policy. We encourage you to periodically review this page for any updates.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

By using our website and services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.