FAQs: Payroll Services
1. What payroll services do you provide?
We offer full-service payroll management, including:
- Monthly salary computation
- PAYE (Pay As You Earn) tax deductions and filing
- SSNIT and Tier 2/3 pension contribution processing
- Overtime, bonuses, and leave calculations
- Payslip generation and distribution
- Employee tax certificates (Form 1 & 3)
- End-of-service benefit calculations
- Compliance with the Ghana Labour Act and GRA regulations
2. Why should I outsource payroll services?
Outsourcing payroll helps you:
- Avoid costly errors and penalties from non-compliance
- Save time and reduce administrative burdens
- Ensure timely and accurate employee payments
- Maintain confidentiality and secure data handling
- Get expert advice on tax and labour law changes
3. Is your payroll system compliant with Ghanaian laws?
Yes. Our payroll services are 100% compliant with:
- Ghana Labour Act, 2003 (Act 651)
- Income Tax Act, 2015 (Act 896)
- Ghana Revenue Authority (GRA) PAYE system
- Social Security and National Insurance Trust (SSNIT) guidelines
- Tier 2 and Tier 3 pension schemes
4. What size of business do you support?
We support:
- Sole proprietors with staff
- SMEs and startups
- NGOs and donor-funded organisations
- Large corporate institutions
Whether you have 3 or 300+ employees, we scale payroll solutions to your needs.
5. How do employees receive their payslips?
Payslips are delivered securely via:
- Email (PDF format with password protection)
- Printed formats (if required)
- Payroll dashboard (for integrated HR clients)
6. Can you manage payroll for remote or contract employees?
Yes. We handle:
- Full-time, part-time, and casual workers
- Temporary and contract staff
- Commission-based or project-based workers
We adapt calculations based on contract terms and Ghana’s labour rules.
7. What information do I need to provide to start payroll processing?
You’ll need:
- Employee details (name, TIN, SSNIT, bank details)
- Employment contracts or pay structures
- Timesheets (if applicable)
- Leave records and allowances
- Any bonus or deductions applicable
We provide secure templates to help gather and format this data.
8. Can you handle tax filings and payments to GRA and SSNIT?
Absolutely. We:
- File monthly PAYE, Tier 1, and Tier 2 returns
- Generate payment schedules
- Submit Form 1 and Form 3 annually
- Advise on deadlines and facilitate electronic or direct submissions
We also assist in acquiring and updating tax clearance certificates.
9. Is payroll data kept confidential and secure?
Yes. All payroll records are protected by:
- Data encryption protocols
- Role-based access controls
- Secure cloud-based backups
We comply with Ghana’s Data Protection Act, 2012 (Act 843) to ensure employee and company data privacy.
10. How do I get started with your payroll services?
Call/WhatsApp us at +233 257 433 875
Email: admin@onespheresolutions.com
We offer a free payroll consultation to tailor a plan for your business.