FAQs – Health & Safety Services

1. What is workplace health and safety?

Workplace health and safety (H&S) refers to the policies, procedures, and practices in place to ensure the physical, mental, and emotional well-being of employees and clients while at work. It is both a legal and moral responsibility of every employer.

2. Why is health and safety important for my business?

Health and safety:

• Helps protect employees, customers, and visitors from injury or illness
• Ensures compliance with Ghanaian laws such as the Labour Act, 2003 (Act 651) and Factories, Offices, and Shops Act, 1970 (Act 328)
• Reduces downtime, legal costs, and insurance claims
• Improves employee morale and productivity

3. What health and safety services do you provide?

We offer:

• Customised Health & Safety Policy development
• Risk assessments and hazard identification
• Site and office safety audits
• Emergency response planning and drills
• Fire safety systems and equipment guidance
• Staff training on safety protocols, first aid, and PPE use
• Occupational health and wellness program support
• Regulatory compliance advisory and documentation

4. Is my company legally required to have health and safety policies?

Yes. According to the Labour Act and related health and safety laws in Ghana, employers must:

• Provide a safe work environment
• Offer necessary training and protective equipment
• Develop written safety procedures for high-risk operations
• Maintain health and safety records and procedures

5. Do you conduct site inspections or audits?

Absolutely. We conduct comprehensive safety audits of workplaces, factories, offices, and retail spaces. These inspections:

• Identify risks and hazards
• Measure compliance with local laws and ISO standards
• Provide a report with clear recommendations and improvement plans

6. Can you help us prepare for emergencies?

Yes. We develop Emergency Response Plans (ERP) tailored to your business type and size, including:

• Evacuation plans
• Fire drill procedures
• Emergency signage and alarm systems
• Contact chains and role assignments during emergencies

7. What kind of training do you provide for employees?

Our training services include:

• General workplace health and safety awareness
• Fire safety and evacuation drills
• First aid and emergency care
• Manual handling and lifting techniques
• COVID-19 and infectious disease protocols
• Use of personal protective equipment (PPE)

We offer both onsite and virtual training sessions.

8. How do you help with regulatory compliance?

We ensure that your organisation meets all legal obligations, including:

• Registration with relevant authorities (e.g., Labour Department)
• Documentation of H&S policies and procedures
• Reporting and managing workplace incidents
• Aligning with ISO 45001 Occupational Health and Safety standards

9. What if an incident occurs at my workplace?

We assist in:

• Setting up incident reporting systems
• Investigating and documenting accidents or near-misses
• Recommending corrective actions to prevent recurrence
• Liaising with health and safety inspectors if needed

10. How do I access your health and safety services?