FAQs – Cybersecurity

1. What is cybersecurity, and why is it important for my business?

Cybersecurity involves protecting your digital systems, networks, and data from unauthorised access, theft, or damage. It's essential for:

• Safeguarding sensitive client and business information
• Preventing financial loss and reputational damage
• Ensuring business continuity in a connected world

2. What cybersecurity services do you offer?

At ONE Sphere Solutions, we offer a full suite of cybersecurity solutions including:

• Network security
• Endpoint protection
• Data backup & disaster recovery
• Firewall configuration & monitoring
• Threat detection & incident response
• IT compliance audits
• Email & phishing protection
• Cybersecurity awareness training

3. Do small businesses really need cybersecurity?

Yes. Small and medium-sized enterprises (SMEs) are common targets for cybercriminals due to limited defences. We help SMEs implement affordable, scalable security measures that protect them without overwhelming resources.

4. Can you help after a cyberattack has already occurred?

Absolutely. Our team can:

• Investigate and contain breaches
• Recover lost or compromised data
• Strengthen your infrastructure to prevent recurrence
• Guide you on legal and compliance obligations post-incident

5. What is included in a cybersecurity audit?

A typical audit reviews:

• Your network and system architecture
• Access controls and user privileges
• Existing security tools
• Backup and recovery procedures
• Compliance with data protection laws (e.g., Ghana's Data Protection Act, 2012)

We then provide a tailored report with practical recommendations.

6. How do you protect against ransomware and phishing?

We implement:

• Anti-malware software and secure email gateways
• Employee awareness training to recognise phishing attempts
• Regular system updates and patch management
• Multi-factor authentication (MFA) and restricted access

7. Do you offer cybersecurity training for staff?

Yes. We provide virtual or in-person training to educate your staff on:

• Password hygiene
• Identifying phishing emails
• Using secure Wi-Fi and devices
• Reporting suspicious activity

8. What is endpoint security, and do I need it?

Endpoint security refers to protecting user devices like laptops, phones, and desktops. We install software to monitor and defend these devices from viruses, spyware, and unauthorised access — crucial for remote work environments.

9. Will cybersecurity affect my system performance?

Our solutions are optimised for performance. We use lightweight yet powerful tools that ensure you remain protected without slowing down operations.

10. How can I get started with your cybersecurity service?

Contact us through:

We'll assess your current security posture and recommend a tailored package to match your business size and risk level.