FAQs – Cloud Services

1. What are cloud services and why should my business use them?

Cloud services involve storing, managing, and accessing your data and applications via the internet instead of on a physical device or local server. Benefits include:

• Flexibility to access work from anywhere
• Cost savings (no need for physical servers)
• Enhanced data security and backup
• Scalability to match your business growth

2. What types of cloud services do you offer?

ONE Sphere Solutions offers:

• Cloud storage (e.g., Google Drive, OneDrive, Dropbox setup)
• Cloud collaboration tools (Microsoft 365, Google Workspace)
• Cloud-based backup and disaster recovery
• Hosted email and document management systems
• Custom business app hosting and databases (e.g., CRM, ERP)

3. How secure is cloud storage?

We work with top-tier, globally recognised cloud providers who offer:

• End-to-end encryption
• Multi-factor authentication
• Regular security audits
• Compliance with data privacy laws, including Ghana's Data Protection Act, 2012 (Act 843)

We also set up custom access controls for your team.

4. Can you help us migrate to the cloud from our current system?

Yes. Our team can seamlessly transition your files, emails, databases, or business systems to cloud platforms with minimal downtime or disruption.

5. Will I still own my data if it's in the cloud?

Absolutely. Your data remains yours. Cloud providers simply host it securely, while you retain full control, access, and the ability to retrieve or remove it at any time.

6. What if I lose internet connectivity—can I still work?

Most cloud platforms allow offline access to critical files, which sync automatically once you're back online. We also recommend hybrid systems for businesses in low-connectivity zones.

7. Is the cloud suitable for small businesses or market operators?

Yes! Cloud solutions are scalable and cost-effective—perfect for small businesses that need affordable access to advanced tools and secure data storage without high infrastructure costs.

8. Can I collaborate with my team using the cloud?

Yes. Cloud collaboration tools let your team:

• Share documents in real time
• Co-edit files
• Hold virtual meetings
• Access shared calendars, chat, and manage tasks from anywhere

9. Do you offer training on how to use cloud platforms?

We provide hands-on training for your team to get the most out of cloud tools, including Google Workspace, Microsoft 365, and cloud-based business applications.

10. How do I get started with your cloud services?

Contact us through:

We'll assess your needs and create a cloud solution that works best for your business size, goals, and budget.