FAQs – Training & Development

1. What is employee training and development?

Training and development refer to structured programs and activities aimed at improving employees’ skills, knowledge, and capabilities to perform their current roles effectively and prepare them for future responsibilities.

2. Why is training and development important for businesses in Ghana?

Well-designed training programs:

• Improve employee productivity and service delivery
• Reduce errors, absenteeism, and turnover
• Ensure compliance with industry and legal standards
• Boost employee morale and job satisfaction
• Prepare employees for promotions and leadership roles

3. What types of training programs do you offer?

ONE Sphere Solutions provides programs such as:

• Onboarding & orientation for new hires
• Technical and job-specific training
• Soft skills development (communication, leadership)
• Health & Safety training
• Customer service, sales and marketing training
• Supervisory and management courses
• Digital skills & IT systems training

4. How are your training programs delivered?

Delivery formats include onsite sessions, virtual classrooms, blended learning, and self-paced modules.

5. Is your training tailored to different industries?

Yes. We assess your sector—transport, agriculture, retail, public sector, SMEs, etc.—and customise content accordingly.

6. Do your programs align with Ghanaian regulatory requirements?

Absolutely. All content complies with the Labour Act, Occupational Safety & Health standards, and international best practices.

7. Do you offer certification after training?

Yes. Participants receive certificates of completion for compliance and career development.

8. Can you design a custom curriculum?

We collaborate with your leadership to identify skills gaps and craft tailored programs.

9. Do you provide ongoing development support?

We help set Individual Development Plans, offer coaching, and schedule refresher courses.

10. How do we measure training effectiveness?

Through assessments, feedback, performance KPIs, and ROI reports.

11. Can small businesses benefit?

Yes. We provide practical, scalable training for SMEs and informal enterprises.

12. How can we book a training session?

Schedule a free needs assessment: